If you have any inquiries, please contact us at email@example.com
Table of Content
Agreement to be bound by terms
TUTOR.ONE BY VEDAMO INC
Last updated on 1 April, 2023
VEDAMO, Inc. (“TUTOR.ONE (VEDAMO)”, “we”, “us” or “our”) owns and operates tutor.one and any and all associated domains, the Platforms, and applications (collectively “the Platform”, “TUTOR.ONE Platform”). Any reference to TUTOR.ONE (VEDAMO) includes TUTOR.ONE (VEDAMO)'s affiliates and other authorized representatives.
TUTOR.ONE (VEDAMO) is GDPR, FERPA and COPPA compliant.
There are three general categories of information that we may collect: information you give us, information we automatically collect, and information we collect from third parties. TUTOR.ONE (VEDAMO) collects (i) aggregated information by which it is not possible for a particular Learner/ Tutor to be identified (such sort of information is time zone, the connection speed, network connection data, and so on) and (ii) personally identifiable information, which is information that can be used to identify a specific individual. We may use the provided personal information in order to respond to your inquiries, to provide specific services that you have selected, or to send you marketing communication after being granted your explicit consent.
We collect certain information that you may share with us when you Use the Platform. We do not collect any personally identifiable information unless it is voluntarily submitted by you. Such information includes:
We may automatically collect certain information whenever you Use the Platform or interact with us, including:
In addition to collecting information that is directly submitted by you on the Platform, we may collect information using other methods such as cookies, including session cookies, local storage, and pixel tags. Additionally, we may utilize a third party vendor on our behalf to perform these collection practices.
We will only use your information as described below. We do not sell or lease any personally identifiable information, including financial and billing information, to third parties for purposes of marketing or solicitation without your consent.
When you Use the Platform, you may choose to disclose and display certain information to, and communicate, interact, and transact with, other users on the Platform. You will also have access to information disclosed and displayed by other users on the Platform.
You acknowledge and agree that all non-personally identifiable information or data, such as requests, comments, suggestions, and feedback, that are provided to us in any manner by you is nonconfidential. To the extent permitted by applicable law, you grant us, or anyone authorized by us, a non-exclusive, unrestricted, irrevocable, perpetual, royalty-free, and worldwide license to use, distribute, display, modify, reproduce, transmit, perform, and broadcast derivative works of such information or data, in whole or in part, and in any manner or medium, at no cost whatsoever.
TUTOR.ONE uses and transfers to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
We implement physical and technical security measures commercially reasonable and necessary to protect the information we collect from you from unauthorized access, use, alteration, disclosure, or destruction of such information. However, we cannot guarantee these safeguards are absolutely secure and that any personally identifiable information will remain free from unauthorized access, misuse, alteration, disclosure, or destruction by third parties. Should we learn of a potential or actual security breach that puts your information at risk of unauthorized access, use, alteration, disclosure, or destruction, we may notify you so you can take appropriate next steps to protect and remedy the situation. However, we are not liable or responsible for any of your information that is intercepted and used by an unintended third party recipient.
As a preventative measure, we advise that you take precaution in handling sensitive or confidential information when providing such information on or through the Platform or insecure online methods of communication.
We will retain your information for as long as your account (i) is active, (ii) for a commercially reasonable time by us for administrative, liability, and archival purposes, or (iii) to comply with our legal obligations, resolve disputes, and enforce our agreements.
TUTOR.ONE (VEDAMO) stores personal data for Learners and Tutors for as long as is necessary to answer queries or resolve problems, provide improved and new services, and comply with legal requirements under applicable laws. To meet our tax and accounting obligations, data about a Learner/ Tutor is retained for a period of 11 years from the termination of their last contract. Upon the expiration of the deadlines for the processing of personal data, the data is anonymized or deleted/destroyed unless:
Learners and Tutors have access to their personal information and can confirm that they are correct and up-to-date, as well as whether or not to receive materials from us or our partners through our Platform by visiting their profile. They can also contact us at firstname.lastname@example.org. We strive to respond promptly to each email, but it is possible that there might be exceptions. Keep in mind that we store residual information in our databases, access registers, and other arrays, and this information may or may not contain your personal information. If you have questions about privacy, unresolved issues, or complaints, you can contact us at email@example.com.
Learners and Tutors have the following rights:
Any Learner and Tutor can exercise their rights by contacting TUTOR.ONE (VEDAMO) at the specified email: firstname.lastname@example.org.
You must provide your full name, best contact information, including email address and telephone number, and any other relevant information in order to best assist you and address your matter. We may request for additional information at a later time.
We cannot guarantee receipt of any correspondence, including mail, messages, and emails, sent to us; thus, receipt of any correspondence is not confirmed until and unless you receive a written response from a TUTOR.ONE (VEDAMO) representative confirming such receipt. We are not liable for any correspondence that is lost, delayed, or misdirected.